Orders are completed within 5 working days and then posted out via Royal Mail Signed for 1st/2nd Class Postage. If you need your order sooner contact us using the "Contact Us' section, and I may be able to accomodate. Please consider that processing times may vary and can be updated.
We do not accept returns or exchanges, most products are made to order and sizes/descriptions are stated clearly. We follow a very strict quality control process however if your product is faulty please contact us.